By accessing and using this service, you accept and agree to be bound by the terms and conditions of this agreement. Likewise, when using these particular services, you will be subject to any rules or usage guidelines that have been published for said services. Any participation in this service constitutes acceptance of this agreement. If you do not accept complying with the above, please do not use it. According to article 10 of the Law on Information Society Services and Electronic Commerce (hereinafter, LSSI), in a mandatory, permanent, easy, direct and free manner.

You also accept, upon accessing membership, the community code of conduct (included at cursos.frogamesformacion.com/pages/terms).

INTRODUCTION

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), FROGAMES FORMACION SL informs that it is the owner of this website. In accordance with the requirement of article 10 of the aforementioned Law, FROGAMES FORMACION SL provides the following information:

• COMPANY NAME: FROGAMES FORMACION SL
• CIF: B01934173
• MAILING ADDRESS: CARTAGENA, 22 07009, PALMA DE MALLORCA (ILLES BALEARS)
• ELECTRONIC ADDRESS: [email protected]
• PHONES: 606784555
• BUSINESS REGISTER: volume 2867, folio 140, sheet PM-89486 and 1st registration
• MAIN OBJECTIVE: External consulting for companies on projects of various kinds

TERMS AND CONDITIONS

Through these legal terms and conditions, we make available to the consumer the pre-contractual information referred to in article 6 of Directive 2011/83.

First, identification

The goods sold through the website cursos.frogamesformacion.com are infoproducts consisting of online courses, training sessions, forums, online library and memberships. On the previous page you are actually contracting with Frogames Formación SL, whose details can be found in the previous Introduction section.

The complete training offer can be found in both the main Paths and in the complete course catalog.

Second, Products and prices

On the website you can purchase online courses, training sessions and additional services such as access to communities and online study groups. All of them appear defined in a product card and show their price. The prices of the services or products shown on our website are indicated in euros and include VAT unless otherwise stated. Offers are properly marked and identified as such. Their validity period is effective while they appear on your screen. Such offers may be modified or cancelled without prior notice.

Support service

The customer should know that they have access to a support service to raise or propose questions about expert sessions and community use. However, this support can only cover expert sessions and platform use, excluding any other type such as – among others – technical support for individual issues, support related to the underlying technology, etc.

Third, the purchasing process

To place a membership order on our website, you need to register during the checkout process. Our store allows you to create a customer account with your email address and a password of your choice, making it easier to log in and shop with us in the future. This information will be processed and incorporated into our files, as explained in our personal data protection section in the Legal Notice (cursos.frogamesformacion.com/pages/aviso-legal).

To make a purchase, you need to choose the product or service and the system will automatically redirect you to the order page (cart). On this screen you'll need to enter your name, surnames and email (unless you've already logged in). Once completed, click the "Register" button, and you'll be asked for your card details. Next, you'll see a purchase confirmation page with a download link if you've bought software or a downloadable product, or a service confirmation if it's a service.

Payment methods

Our website offers our customers the possibility of paying by credit card. For your peace of mind, we guarantee absolute security, since both your personal data and card details travel encrypted thanks to the secure SSL server provided by Stripe. Likewise, at no time do Frogames Formación SL or the website owner receive your card data, only confirmation of your payment.

Cancellations and Refunds

Our online store's customer commits at all times to providing truthful information about the data requested in the different purchase forms. In the event of the sale or commercialization of products on our website that require the buyer to be of a certain age according to the current legislation of their country of origin, the buyer declares that they meet this requirement to formalize the purchase.

The right of withdrawal will not apply to contracts for the supply of digital content (programs, applications, games, music, videos or computer texts, whether by download or real-time streaming) that is not provided on a physical medium when execution has begun. So when the customer is purchasing a downloadable product and this download has already started, they lose their right of withdrawal. As these are digital products, there are no material costs for returning the product, because access is simply restricted; therefore there will be no refund of expenses. Regarding services, if these could not be provided due to lack of cooperation from the customer, they will lose the right to a refund of what was paid. Post-sale assistance for acquired info-products will be free if it refers to download difficulties. Consultations that arise as a consequence of delivery of the purchased material are not included as free.

USER AND LIABILITY REGIME

Navigation, access, and use of the Frogames Formación website grants you user status, whereby you accept, from the moment you browse the Frogames Formación website, all the terms of use established here without prejudice to the application of the corresponding legal regulations that must be complied with as applicable.

The FROGAMES FORMACION SL website provides a wide range of information, services and data. Users assume responsibility for the correct use of the website.

LINK POLICY AND LIABILITY DISCLAIMERS

Frogames Formación is not responsible for the content of websites that you may access through links on its website.

MODIFICATIONS

Frogames Formación reserves the right to make any changes it deems appropriate without prior notice.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All rights reserved under Intellectual Property Law.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

The relationship between the user and the service provider shall be governed by the applicable legislation in force in Spanish territory.

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: https://ec.europa.eu/consumers/odr/

LAST UPDATE: May 5, 2022